Receive Mail & Packages

Receive Mail & Packages Enter a USPS Tracking® number in the search box to check the status of a package. Track Your Package - Enter up to 35 Tracking Numbers Going out of town or want to change where your mail is delivered? Learn about all the ways to handle your incoming USPS® mail and packages and choose the best option. Get Informed Delivery Now both business and personal accounts can preview images of mail and manage incoming packages on one dashboard without entering tracking numbers. From the Informed Delivery® dashboard, you can also sign up for text or email notifications, schedule delivery alerts, request Redelivery, enter USPS Delivery Instructions®, and more. USPS Electronic Signature Online Informed Delivery for personal accounts includes USPS Electronic Signature Online® (USPS eSOL®), a feature that allows you to digitally sign for incoming packages that require a signature including Priority Mail Express®, Signature Confirmation™, and those insured for $500 or more. USPS carriers will leave your packages in your mailbox or at your preferred delivery location if they are too large to fit in your mailbox. The Informed Delivery® Mobile app has features designed to enhance your experience. Simple Ways to Manage Your Mail Standard Forward Mail & Change of Address - USPS is taking steps to increase security, combat identity theft, and further protect customers' information. When submitting a change of address request online, customers need to opt in online to receive a verification code or link on their mobile phone OR go to a Post Office location with an acceptable photo ID to complete the identity verification process in person. Pay the $1.25 identity verification fee. After approval, customers get confirmation and instant access to valuable coupons provided by third-party retailers in their area. Change of address requests last for 12 months but can be extended for 6, 12, or 18 more months. Premium Forwarding Mail - For a weekly fee, customers can have most mail sent to them each week with Premium Forwarding Service Residential®. The temporary service is available for periods as short as 2 weeks and up to 1 year. USPS Package Intercept - With USPS Package Intercept® service, the sender (or authorized representative) can redirect domestic packages, letters, and flats with a tracking or extra services barcode as long as the items have not yet been delivered or released for delivery. Retail senders can request to have a shipment redirected back to their address or to a Post Office location as Hold For Pickup. Commercial senders through Business Customer Gateway can request to have a shipment redirected back to their address, to a new delivery address, or to a Post Office location as Hold For Pickup. Reserve a PO Box - PO Boxes are available in a range of costs and sizes to separate home and business mail or keep addresses private. Customers can find one online, complete the application, pay with a credit card, and bring the printed form, emailed receipt, and two IDs to the Post Office. USPS Hold Mail - If going out of town, customers can submit a USPS Hold Mail® request online and USPS will keep mail safely at the local Post Office until they return. Service can be scheduled for a minimum of 3 days and a maximum of 30 days in advance or by 2 AM CST (Mon.–Sat.) on the start date. USPS now requires customers to create or sign in to their USPS.com account to verify identity and current address before submitting a new Hold Mail request. Hold For Pickup - Whether shipping from a retail store or printing your own shipping label with postage, customers can elect to Hold For Pickup, which allows the recipient to collect a package at the local Post Office. Schedule Redelivery Service - If a delivery attempt was missed, customers can request redelivery online using the tracking barcode and schedule delivery on a more convenient day. In select markets, recipients can also schedule Redelivery to a USPS® Smart Locker. USPS Delivery Instructions - If a package doesn't fit in a mailbox and the customer won't be home, they can provide USPS Delivery Instructions online and authorize their carrier to leave it in a specified location. Options include requesting the package be left with a neighbor or held at a Post Office for pickup. For additional postage, customers can have packages sent to a different domestic address, upgrade to Priority Mail Express® or Priority Mail® service, add insurance and extra services. Service is only available for packages sent domestically and not available for packages sent to APO/FPO/DPO addresses.