Community Announcements

Receive Mail & Packages

Receive Mail & Packages | USPS Skip to Main Content English Español Customer Service My USPS › Skip to Main Content Skip All Utility Navigation Current language: English English Español Chinese Locations Support Informed Delivery Register / Sign In Skip all category navigation links Enter Search term for Search USPS.com Top Searches PO BOXES PASSPORTS FREE BOXES Receive Mail & Packages Enter a USPS Tracking® number in the search box to check the status of a package. Track Your Package Enter up to 35 Tracking Numbers Going out of town or want to change where your mail is delivered? Learn about all the ways to handle your incoming USPS® mail and packages and choose the best option. Get Informed Delivery Now both business and personal accounts can preview images* of mail and manage incoming packages on one dashboard without entering tracking numbers. From the Informed Delivery® dashboard, you can also sign up for text or email notifications, schedule delivery alerts, request Redelivery, enter USPS Delivery Instructions®, and more. USPS Electronic Signature Online Informed Delivery for personal accounts includes USPS Electronic Signature Online® (USPS eSOL®), a feature that allows you to digitally sign for incoming packages that require a signature including Priority Mail Express®, Signature Confirmation™, and those insured for $500 or more. USPS carriers will leave your packages in your mailbox or at your preferred delivery location if they are too large to fit in your mailbox. Get Started Nowwith Informed Delivery *NOTE: Black and white (grayscale) images show the front of the outside of letter-sized envelopes and mailpieces that are processed through USPS® automated equipment. Take Charge of Your Deliveries The Informed Delivery® Mobile app has features designed to enhance your experience. Download the app today. Simple Ways to Manage Your Mail Expand All Standard Forward Mail & Change of Address USPS is taking steps to increase security, combat identity theft, and further protect our customers' information. When you submit a change of address request online, you need to take additional steps to verify your identity: Opt in online to receive a verification code or link on your mobile phone OR go to a Post Office™ location with an acceptable photo ID to complete the identity verification process in person. Pay the $1.25 identity verification fee. After your change of address request is approved, you'll get confirmation as well as instant access to valuable coupons provided by third-party retailers in your area. Your change of address request lasts for 12 months, but you can pay to extend it for 6, 12, or 18 more months. Learn More about changing your address. Premium Forwarding Mail Taking a long vacation or an out-of-town assignment? For a weekly fee, you can have most mail sent to you each week with our Premium Forwarding Service Residential®. The temporary service is available for periods as short as 2 weeks and up to 1 year. Learn More about Premium Forwarding Service Residential Start Premium Forwarding USPS Package Intercept With USPS Package Intercept® service, the sender (or authorized representative) can redirect domestic packages, letters, and flats with a tracking or extra services barcode as long as the items have not yet been delivered or released for delivery. Retail Senders: You can request to have a shipment redirected back to your address or to a Post Office location as Hold For Pickup. Learn More Commercial Senders: Through Business Customer Gateway, you can request to have a shipment redirected back to your address, to a new delivery address, or to a Post Office location as Hold For Pickup. Learn More Redirect a Retail Package Reserve a PO Box Want to separate home and business mail or keep your address private? Reserving a PO Box™ is a great way to get your mail when and where you want it. PO Boxes are available in a range of costs and sizes. Just find one online near you, complete the application, pay with a credit card, and bring the printed form, your emailed receipt, and two IDs to the Post Office. Reserve a PO Box USPS Hold Mail If you're going out of town for a while, you can submit a USPS Hold Mail® request online and we'll keep your mail safely at your local Post Office until you return. You can schedule the service for a minimum of 3 days and a maximum of 30 days in advance of your date or by 2 AM CST (Mon.–Sat.) on the start date. For enhanced security, USPS now requires you to create or sign in to your USPS.com account to verify your identity and current address before submitting a new online USPS Hold Mail request. Learn More about USPS Hold Mail service Hold Your Mail Hold For Pickup Whether you’re shipping from a retail store or printing your own shipping label with postage, you can always elect to Hold For Pickup. Hold For Pickup allows the recipient to collect a package at the local Post Office. Get Started with Hold For Pickup Schedule Redelivery Service If we missed you when we tried to deliver your package or mail, you can get it redelivered by making a request online. Use the tracking barcode for your item and schedule Redelivery on a day that's more convenient for you. In select markets, recipients can also schedule Redelivery to a USPS® Smart Locker. If you have your tracking number, you can also schedule Redelivery via USPS Tracking®. Schedule a Redelivery USPS Delivery Instructions* If your package doesn’t fit in your mailbox and you won’t be home to receive it, you can provide USPS Delivery Instructions online and authorize your carrier to leave it in a specified location. Just track your package and select “Delivery Instructions.” You can request that your package be left with a neighbor or held at a Post Office for pickup. For the cost of additional postage, you can have your package sent to a different domestic address. You can also change your shipping service option, upgrading to Priority Mail Express® service or Priority Mail® service, as well as add insurance and extra services.** * Service is only available for packages sent domestically. ** Not available for packages sent to APO/FPO/DPO addresses. Other restrictions may apply. Get Started with Delivery Instructions for your package