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Standard Forward Mail & Change of Address

Standard Forward Mail & Change of Address Moving or Relocating If you're moving, submit a permanent change of address request so your USPS® mail is properly rerouted to your new address. If you're only relocating for 15 days up to 1 year (like going to school or staying with family or friends), submit a temporary change of address request. Getting Started Plan ahead. Although mail forwarding may begin within 3 business days of your submitted request, it's best to allow up to 2 weeks. Mail will be forwarded to your new address as it comes, piece by piece. What Mail Is Forwarded First-Class™ mail and periodicals (newsletters and magazines) are forwarded for free. Priority Mail Express®, Priority Mail®, and USPS Ground Advantage® items are forwarded for free. Media Mail® items are forwarded, but you must pay the cost for shipping from your local Post Office™ location to your new address. USPS Marketing Mail® is not forwarded. Your change of address order only changes your mailing address with the Post Office. You must still update government agencies (like for your benefits, driver's license, and voter registration) and companies (like banks, insurance, online stores, etc.). Forwarding Mail Exceptions & Details (DMM 507.2.0) Where to Go to Change Your Address Choose to change your address in a few simple steps online or visit your local Post Office location. You must submit your change of address request in person at a Post Office location if: You're moving outside the United States You're submitting a change of request for someone else You're unable to verify your identity online How to Change Your Address Online Go to the Official USPS Change of Address® website. Choose an option for either an "Individual," "Family" (where everyone has the same last name), or "Business" move, and complete the form. Verify your identity: Opt in online to receive a verification code or link on your mobile phone. Pay the $1.25 identity verification fee. The billing address on your credit card must match either your old or new address. If your online identity verification succeeds: USPS will email you a confirmation code. Use this code if you need to modify or cancel your request. You'll get a Move Validation letter to the address you’re moving from (your "old" address) About 5 business days before your change of address start date, you'll get a Customer Notification Letter (with your confirmation code) to your "new" address. You'll also get a welcome kit with coupons from USPS partners. Mail will be rerouted to your new address piece by piece. If you can’t verify your identity online: USPS will send you an email with instructions and a barcode. Bring the email along with acceptable photo ID to a local Post Office location. Change Your Address How to Change Your Address at the Post Office Visit your local Post Office location with acceptable photo ID and any other required documents. Request a free Mover's Guide packet. Fill out the PS Form 3575 found inside the packet, and give it to the retail associate. They will use your photo ID to verify your identity, then process your change of address request. Visit Change of Address FAQs Change of Address Exceptions & Details (DMM 507.2.0) If You're Unable to Verify Your Identity To submit a change of address, you must verify your identity. If you can't verify your identity online, go to a Post Office location with acceptable ID. If you can't verify your identity at a Post Office location, you will not be able to complete a change of address with USPS. If you can't submit a change of address with USPS, your only option is to directly contact everyone who might send you mail—people, companies, and government agencies—and give them your new address. Change of Address Requests for Special Situations Submitting a Change of Address Request for Someone Else If you're changing an address for someone else (as their "Authorized Agent"), you'll need to go in-person to a Post Office location and bring acceptable ID and additional documents (depending on who you’re changing the address for): A child under the age of 18: Their birth certificate A person who is unable to act for themselves: Power of Attorney Stop or Forward Mail for the Deceased To submit a change of address request for someone who is deceased, you must go in-person to a Post Office location with documents showing you're the executor or administrator authorized to manage their mail. (Having their death certificate is not enough.) Managing Mail for the Deceased International Moves: If you're going to move outside the United States, before you leave the U.S., you must go to a Post Office location to verify your identity and submit your change of address request in person. Businesses: If you are submitting a business change of address request in-person at a Post Office location, you must have documentation, like a notarized letter, power of attorney, or letter on company letterhead (signed by someone in a leadership role) that shows you’re an "Authorized Agent" who can submit a change of address request for the business. U.S. Military Moves: For U.S. military moves, first work with your command; your AMPS relocation info will automatically be shared with USPS. If you still need to submit a change of request with USPS, you can do so either in person or online. For online requests, if you are moving from a military address, your email address must end in .gov, .mil, or .edu. Important note: If you need to verify your identity in person, you can only do so at Post Office locations in the 50 states and Puerto Rico. If you are outside of the U.S., you cannot verify your identity in-person and won’t be able to submit a change of address with USPS. Related Mail Services USPS Hold Mail Service If you'll be away for 3–30 days, you can "pause" all mail delivery to your address with USPS Hold Mail® service. Your local Post Office will hold all mail to your address until you return. Your mail carrier will deliver all your held mail on the last day of your hold, or you can pick up your mail at the Post Office. Schedule USPS Hold Mail Service Extended Mail Forwarding Standard mail forwarding lasts 12 months. You can pay to extend mail forwarding for 6, 12, or 18 more months (18 months is the maximum). To purchase Extended Mail Forwarding, you can add it when you first submit your change of address request or if you later edit your request. (USPS will also send you a reminder email when you have 1 month left in your mail forwarding.) Important: You can’t cancel or request a refund for Extended Mail Forwarding. For more information and pricing, read the Extended Mail Forwarding FAQs. Note: When your mail forwarding period ends, USPS will return your mail to the sender for 6 months with a label that has your new address. Premium Forwarding Services In addition to regular mail forwarding, USPS offers paid Premium Forwarding Service® options. For a fee, customers can have their mail packed up and sent to them: For residential customers, in a weekly Priority Mail shipment; for businesses, in daily, weekly, or monthly Priority Mail or Priority Mail Express shipments. Premium Forwarding Mail Services

Mailbox Guidelines

How to Install a Mailbox | USPS Skip to Main Content English Use arrow key to access related widget. English Español Customer Service My USPS › Skip to Main Content Skip All Utility Navigation Current language: English English Español Chinese Locations Support Informed Delivery Register / Sign In Skip all category navigation links Enter Search term for Search USPS.com Top Searches PO BOXES PASSPORTS FREE BOXES Mailbox Installation How to Set Up & Mount a Mailbox Follow U.S. Postal Service® guidelines for installing and placing a new mailbox at your home. Get tips on the best materials to use to set up a curbside mailbox and how to keep it in good condition. Make sure that your mail carrier always has a clear path to your mailbox whether it's by the street or mounted on your house. Curbside Mailboxes Mailbox Size & Construction Standards A mailbox with the Postmaster General's (PMG) seal of approval meets USPS size and construction standards. If you build your own mailbox or buy a custom-made one, it must meet the PMG standards. Show your local postmaster your mailbox plans or your custom-made box for approval. To get drawings and measurements for building your own mailbox, write to US Postal Service Engineering. Want to buy a mailbox big enough for packages? See Next Generation Mailboxes. Where to Place the Mailbox Here are some helpful guidelines to follow when placing your mailbox: Position your mailbox 41″ to 45″ from the road surface to the bottom of the mailbox or point of mail entry. Place your mailbox 6″ to 8″ back from the curb. If you do not have a raised curb, contact your local postmaster for guidance. Put your house or apartment number on the mailbox. If your mailbox is on a different street from your house or apartment, put your full street address on the box. Where to Place the Mailbox × Installing the Mailbox Post The best mailbox supports are stable but bend or fall away if a car hits them. The Federal Highway Administration recommends: A 4″ x 4″ wooden support or a 2″-diameter standard steel or aluminum pipe. Avoid unyielding and potentially dangerous supports, like heavy metal pipes, concrete posts, and farm equipment (e.g., milk cans filled with concrete). Bury your post no more than 24″ deep. Door Slots & Wall Mailboxes Approved Door Slots Some homes and apartments have a slot in the door for receiving mail instead of a mailbox. The standards for an approved door slot are: The opening must be at least 1 1/2″ x 7″. The bottom of the slot must be at least 30″ above floor. Horizontal slots must have a flap hinged at the top. Vertical slots must be hinged on the opposite side from the door's hinges. For greater privacy, you can also install a mail slot hood on the inside of your door to prevent someone from seeing into your home. The standards for door slot hoods are: The hood should not project more than 2 1/16″ beyond the inside of the door. On a horizontal slot, the hood should not extend below the bottom of the outside plate. On a vertical slot, the hood should not extend beyond the side of the outside plate on same side as the door's hinges. Wall-Mounted Mailboxes To replace your curbside mailbox with a wall-mounted mailbox, you must get your local postmaster's permission. Choose from a variety of mailbox sizes and styles; mounted mailboxes are not required to have a PMG seal of approval. Get a wall mailbox that can hold a normal day's mail volume, including letter-sized envelopes, postcards, and catalogs.* Place the mailbox near the main entrance so your mail carrier can easily see it. *Note: Wall-mounted mailboxes may only be used for items with postage. Newspapers may not be placed in the mailbox. Maintenance Mailboxes take a beating from the weather, so we recommend an annual mailbox checkup to avoid damage to your mail or difficulty identifying your address. Tighten loose hinges on the door Take care of rusty or loose parts Replace missing or faded house numbers Keep the path to your mailbox clear

Package Intercept - Stop Delivery of Letter or Package

For a fee, USPS Package Intercept® service lets the sender (or authorized representative) stop delivery or redirect a package, letter, or flat that is not out for delivery or already delivered. Most domestic mailings with a tracking or extra services barcode are eligible for Package Intercept. Retail Senders: You can redirect a shipment back to your address or to a Post Office™ location as Hold For Pickup. You can only request a Package Intercept online with a USPS.com account. Commercial Senders: You can redirect a shipment back to your address, to a new delivery address, or to a Post Office location as Hold For Pickup via Business Customer Gateway. How It Works Verify that your shipment is eligible for Package Intercept. If eligible, sign in to or create a USPS.com account to submit your request. Use Retail Package Intercept to request that USPS redirect the shipment back to the original sender (you), hold it at the destination Post Office location, or hold it at a new Post Office location. After submitting your request, you’ll be provided an estimated total (intercept fee plus estimated postage, if applicable). We will then attempt to intercept and redirect the shipment. If the shipment is intercepted, your credit card will be charged the $19.45 Package Intercept fee plus any applicable postage. If the actual postage is greater than estimated, any additional postage will be charged accordingly. Your shipment will be redirected to the location you requested. Intercept a Retail Package Paying for Package Intercept Intercepted items will be redirected as the service it was originally sent with (Priority Mail Express®, Priority Mail®, USPS Ground Advantage®, or First-Class Mail®). You must pay the applicable postage. Customers will not be charged if the shipment was not intercepted. If successfully intercepted, the non-refundable Package Intercept fee is applied to each intercept request. Package Intercept Price Information Retail and commercial customers can also purchase additional services for the intercepted package, like Adult Signature Required, Adult Signature Restricted Delivery, Signature Confirmation™, and insurance. Insurance & Extra Services Determining Eligibility USPS Package Intercept is not a guaranteed service and certain conditions apply. What Is Eligible Domestic USPS mail services with a USPS Tracking® or extra services barcode Check Your Barcode Number Packages whose total length and girth length is not larger than 130 inches Measuring Package Girth What Is Not Eligible USPS Marketing Mail® products and periodicals Items addressed to a Commercial Mailing Receiving Agency Items redirected to a PO Box™ Nonmailable items, items with surface-only transportation markings, such as Label 127, Surface Mail Only, or items bearing other hazardous materials markings, such as Consumer Commodity ORM-D Information on Hazardous Materials

Receive Mail & Packages

Receive Mail & Packages | USPS Skip to Main Content English Use arrow key to access related widget. English Español Customer Service My USPS › Skip to Main Content Skip All Utility Navigation Current language: English English Español Chinese Locations Support Informed Delivery Register / Sign In Skip all category navigation links Enter Search term for Search USPS.com Top Searches PO BOXES PASSPORTS FREE BOXES Receive Mail & Packages Enter a USPS Tracking® number in the search box to check the status of a package. Track Your Package Enter up to 35 Tracking Numbers Going out of town or want to change where your mail is delivered? Learn about all the ways to handle your incoming USPS® mail and packages and choose the best option. Get Informed Delivery Now both business and personal accounts can preview images* of mail and manage incoming packages on one dashboard without entering tracking numbers. From the Informed Delivery® dashboard, you can also sign up for text or email notifications, schedule delivery alerts, request Redelivery, enter USPS Delivery Instructions®, and more. USPS Electronic Signature Online Informed Delivery for personal accounts includes USPS Electronic Signature Online® (USPS eSOL®), a feature that allows you to digitally sign for incoming packages that require a signature including Priority Mail Express®, Signature Confirmation™, and those insured for $500 or more. USPS carriers will leave your packages in your mailbox or at your preferred delivery location if they are too large to fit in your mailbox. Get Started Nowwith Informed Delivery *NOTE: Black and white (grayscale) images show the front of the outside of letter-sized envelopes and mailpieces that are processed through USPS® automated equipment. Take Charge of Your Deliveries The Informed Delivery® Mobile app has features designed to enhance your experience. Download the app today. Simple Ways to Manage Your Mail Expand All Standard Forward Mail & Change of Address USPS is taking steps to increase security, combat identity theft, and further protect our customers' information. When you submit a change of address request online, you need to take additional steps to verify your identity: Opt in online to receive a verification code or link on your mobile phone OR go to a Post Office™ location with an acceptable photo ID to complete the identity verification process in person. Pay the $1.25 identity verification fee. After your change of address request is approved, you'll get confirmation as well as instant access to valuable coupons provided by third-party retailers in your area. Your change of address request lasts for 12 months, but you can pay to extend it for 6, 12, or 18 more months. Learn More about changing your address. Premium Forwarding Mail Taking a long vacation or an out-of-town assignment? For a weekly fee, you can have most mail sent to you each week with our Premium Forwarding Service Residential®. The temporary service is available for periods as short as 2 weeks and up to 1 year. Learn More about Premium Forwarding Service Residential Start Premium Forwarding USPS Package Intercept With USPS Package Intercept® service, the sender (or authorized representative) can redirect domestic packages, letters, and flats with a tracking or extra services barcode as long as the items have not yet been delivered or released for delivery. Retail Senders: You can request to have a shipment redirected back to your address or to a Post Office location as Hold For Pickup. Learn More Commercial Senders: Through Business Customer Gateway, you can request to have a shipment redirected back to your address, to a new delivery address, or to a Post Office location as Hold For Pickup. Learn More Redirect a Retail Package Reserve a PO Box Want to separate home and business mail or keep your address private? Reserving a PO Box™ is a great way to get your mail when and where you want it. PO Boxes are available in a range of costs and sizes. Just find one online near you, complete the application, pay with a credit card, and bring the printed form, your emailed receipt, and two IDs to the Post Office. Reserve a PO Box USPS Hold Mail If you're going out of town for a while, you can submit a USPS Hold Mail® request online and we'll keep your mail safely at your local Post Office until you return. You can schedule the service for a minimum of 3 days and a maximum of 30 days in advance of your date or by 2 AM CST (Mon.–Sat.) on the start date. For enhanced security, USPS now requires you to create or sign in to your USPS.com account to verify your identity and current address before submitting a new online USPS Hold Mail request. Learn More about USPS Hold Mail service Hold Your Mail Hold For Pickup Whether you’re shipping from a retail store or printing your own shipping label with postage, you can always elect to Hold For Pickup. Hold For Pickup allows the recipient to collect a package at the local Post Office. Get Started with Hold For Pickup Schedule Redelivery Service If we missed you when we tried to deliver your package or mail, you can get it redelivered by making a request online. Use the tracking barcode for your item and schedule Redelivery on a day that's more convenient for you. In select markets, recipients can also schedule Redelivery to a USPS® Smart Locker. If you have your tracking number, you can also schedule Redelivery via USPS Tracking®. Schedule a Redelivery USPS Delivery Instructions* If your package doesn’t fit in your mailbox and you won’t be home to receive it, you can provide USPS Delivery Instructions online and authorize your carrier to leave it in a specified location. Just track your package and select “Delivery Instructions.” You can request that your package be left with a neighbor or held at a Post Office for pickup. For the cost of additional postage, you can have your package sent to a different domestic address. You can also change your shipping service option, upgrading to Priority Mail Express® service or Priority Mail® service, as well as add insurance and extra services.** * Service is only available for packages sent domestically. ** Not available for packages sent to APO/FPO/DPO addresses. Other restrictions may apply. Get Started with Delivery Instructions for your package