Schedule a Redelivery
Schedule a Redelivery
Schedule a Redelivery If we missed you when we tried to deliver your mail, you can schedule a Redelivery online using a tracking number or the barcode number shown on the back of your PS Form 3849, We ReDeliver for You! Redeliveries can be scheduled online 24 hours a day, 7 days a week. For same-day Redelivery, make sure your request is submitted by 2 AM CST Monday-Saturday or your Redelivery will be scheduled for the next day. Check to determine if Redelivery is available for your address. Step 1: Check if Redelivery is available for your address. Customers must provide contact information including first name, last name, street address, city, state, ZIP code, phone, and email. The address must match the original delivery address. Step 2: Select packages for Redelivery. Enter a tracking or barcode number shown on the back of PS Form 3849. Tracking numbers are for individual packages while barcode numbers can have multiple tracking numbers associated with it. Both types are between 13 and 34 characters. Redelivery Types: USPS Smart Parcel Locker: If marked as eligible on PS Form 3849, packages can be delivered to USPS Smart Parcel Lockers, which are mostly available 24/7 with a one-time pickup code. USPS Carrier Redelivery: Fill out the back of PS Form 3849 to let the carrier know when and where to leave the package, then place the form in your mailbox. Customer Pickup: Go to the Post Office location on the back of PS Form 3849 to pick up the package or send a representative. Return to Sender by USPS: If you don't want the package, USPS will return it to the shipper with the endorsement "Return to Sender." Step 3: Confirm selections for Redelivery. Review and confirm the redelivery selections after accepting the Terms and Conditions. Step 4: Sign up for Informed Delivery. Customers are offered the option to sign up for Informed Delivery notifications, a free feature allowing tracking of Redelivery requests, preview of incoming mail, and more. Mail and packages will populate the dashboard in 2 to 5 business days. For assistance, customers can call 800-ASK-USPS (800-275-8777). Privacy Act Statement: Information will be used to provide requested products, services, or information, authorized by 39 USC 401, 403, & 404. Information is not disclosed to third parties without consent except as legally required.