Accounting - CollectionsAccount representatives answer approximately 1,600 calls per month in addition to servicing walk-in customers. Some of the things we do are: utility read-ins and read-outs, pro

Accounting - CollectionsAccount representatives answer approximately 1,600 calls per month in addition to servicing walk-in customers. Some of the things we do are: utility read-ins and read-outs, property taxes, franchise taxes, water adjustments, payment assistance vouchers, return checks, parking tickets, and boat launch permits. The Account representatives run an average of 17,200 payments per month (almost 15,000 of those are for utility payments).Payment InformationUtilities, taxes, parking tickets, boat launch stickers and other payments can be made by the following methods:In person on the first floor of the Henderson Municipal Center, 222 First St. Using the drive-through window at the Henderson Municipal Center Using the night deposit box, beside the drive-through window, at the Henderson Municipal Center Using the drop box at the Welcome Center at 101 N Water St. (across from the Post Office) Mailed to:City of HendersonP.O. Box 716Henderson, KY 42419 Using the kiosk in our second drive thru lane, which accepts cash, check, and card payments. The kiosk does NOT give change. There is a fee for using anything other than cash.. The kiosk will provide a receipt upon payment.Utility bills may also be paid by automatic deduction from a checking or savings account. Contact Customer Service at (270) 831-1200 for more information or click on the link below.To sign up for Auto Pay / ACH, please do one of the following:Apply OnlineORSubmit a completed copy of the Pay Authorization Application and a VOIDED checkIn person at Municipal Center 222 First St., Henderson, KY 42420Mail it to CITY OF HENDERSON TREASURY DIVISION, P.O. BOX 716, HENDERSON, KY. 42419-0716or Email it to [email protected] PaymentsThe City of Henderson works with VPS, a third party automated payment service, to offer payment options for customers interested in paying their bill online or by using an automated phone service. VPS accepts Visa, MasterCard, and Discover. VPS will charge a convenience fee for each transaction. For additional information please read the Electronic Payments FAQs.Make an Online PaymentUtility,property tax, or invoice paymentParking ticket paymentMiscellaneous (boat launch, bus tokens, or cemetery)