Schedule a Redelivery

Schedule a Redelivery If we missed you when we tried to deliver your mail, you can schedule a Redelivery online using a tracking number or the barcode number shown on the back of your PS Form 3849, We ReDeliver for You! Redeliveries can be scheduled online 24 hours a day, 7 days a week. For same-day Redelivery, make sure your request is submitted by 2 AM CST Monday-Saturday or your Redelivery will be scheduled for the next day. Check to determine if Redelivery is available for your address. Step 1: Check if Redelivery is available for your address. The address must match the original delivery address. Users must provide first name, last name, street address, city, state, ZIP code, phone number, and email. Step 2: Select packages for Redelivery. Enter a tracking or barcode number shown on the back of your PS Form 3849, We ReDeliver for You! All packages in a single Redelivery request must be associated to the same PS Form 3849. Tracking numbers are for an individual package. Barcode numbers can have multiple tracking numbers associated with it. Both tracking and barcode numbers are between 13 and 34 characters. Redelivery Types: USPS Smart Parcel Locker: If "USPS Smart Parcel Locker Eligible" is checked on the front of your PS Form 3849 Redelivery Notice, you can have the package delivered to a USPS Smart Parcel Locker. Most electronic lockers are available 24/7 for you to get the package using a one-time pickup code. Pickup hours are based on the Post Office location hours. USPS Carrier Redelivery: Fill out the back of your PS Form 3849 Redelivery Notice to let your carrier know when and where you'd like them to leave the package, then put the form in your mailbox. Customer Pickup: Go to the Post Office location written on the back of your PS Form 3849 Redelivery Notice to pick up the package. Or you can send someone else to serve as your representative. Return to Sender by USPS: If you don't want to receive the package, USPS will send it back to the shipper with the endorsement "Return to Sender." Step 3: Confirm selections for Redelivery. You have specified Redelivery for the following tracking numbers. Select Confirm to proceed, or click Edit to modify a selection. Users must accept Terms and Conditions for Redelivery to continue. Step 4: Sign up for Informed Delivery. Easily track your Redelivery request anytime, anywhere. Sign up for Informed Delivery notifications, a free feature that allows you to check the Redelivery status of your packages, preview incoming mail, and more. Mail and packages will populate your dashboard and daily notification in 2 to 5 business days. To track a package sooner, manually enter the tracking number into your dashboard. You can unsubscribe at any time. For assistance, contact 800-ASK-USPS (800-275-8777). Cancellations must be submitted before 2 AM CST on the day of the Redelivery.