Schedule a Redelivery - USPS Service Overview

Schedule a Redelivery - USPS Service Overview If we missed you when we tried to deliver your mail, you can schedule a Redelivery online using a tracking number or the barcode number shown on the back of your PS Form 3849, We ReDeliver for You! Redeliveries can be scheduled online 24 hours a day, 7 days a week. For same-day Redelivery, make sure your request is submitted by 2 AM CST Monday-Saturday or your Redelivery will be scheduled for the next day. Check to determine if Redelivery is available for your address. Step 1: Check if Redelivery is available for your address. Customers must provide contact information including first name, last name, street address, city, state, ZIP code, phone number, and email. The address must match the original delivery address. Step 2: Select packages for Redelivery. Enter a tracking or barcode number shown on the back of your PS Form 3849, We ReDeliver for You! All packages in a single Redelivery request must be associated to the same PS Form 3849. Tracking numbers are for individual packages. Barcode numbers can have multiple tracking numbers associated with it. Both tracking and barcode numbers are between 13 and 34 characters. Redelivery Types Available: - USPS Smart Parcel Locker: If "USPS Smart Parcel Locker Eligible" is checked on the front of PS Form 3849, packages can be delivered to a USPS Smart Parcel Locker. Most electronic lockers are available 24/7 for pickup using a one-time pickup code (pickup hours based on Post Office location hours). - USPS Carrier Redelivery: Fill out the back of PS Form 3849 to let your carrier know when and where you'd like them to leave the package, then put the form in your mailbox. - Customer Pickup: Go to the Post Office location written on the back of PS Form 3849 to pick up the package, or send someone else as your representative. - Return to Sender by USPS: If you don't want to receive the package, USPS will send it back to the shipper with the endorsement "Return to Sender." Step 3: Confirm selections for Redelivery. Review and confirm your selections. You must accept the Terms and Conditions for Redelivery to proceed. Step 4: Sign up for Informed Delivery. Customers can sign up for Informed Delivery notifications, a free feature that allows tracking of Redelivery requests, previewing incoming mail, and more. Mail and packages will populate the dashboard in 2 to 5 business days. Additional Services: Modify Redelivery Request available for existing requests. Search for existing redelivery requests using confirmation number and associated email or phone number. All cancellations must be submitted before 2 AM CST on the day of redelivery. For assistance, contact 800-ASK-USPS (800-275-8777). Privacy Act Statement: Information provided is used to process requested products and services. Collection authorized by 39 USC 401, 403, & 404. Information is not disclosed to third parties without consent except as legally required or to fulfill business functions.