Schedule a Redelivery

Schedule a Redelivery If we missed you when we tried to deliver your mail, you can schedule a Redelivery online using a tracking number or the barcode number shown on the back of your PS Form 3849, We ReDeliver for You! Redeliveries can be scheduled online 24 hours a day, 7 days a week. For same-day Redelivery, make sure your request is submitted by 2 AM CST Monday-Saturday or your Redelivery will be scheduled for the next day. Check to determine if Redelivery is available for your address. Step 1: Check if Redelivery is available for your address. Provide your contact information including first name, last name, street address, city, state, ZIP code, phone, and email. The address must match the original delivery address. Step 2: Select packages for Redelivery. Enter a tracking or barcode number shown on the back of your PS Form 3849. Tracking numbers are for individual packages while barcode numbers can have multiple tracking numbers associated. Both are between 13 and 34 characters. Redelivery Types: - USPS Smart Parcel Locker: If eligible, packages can be delivered to a USPS Smart Parcel Locker available 24/7 for pickup using a one-time code. - USPS Carrier Redelivery: Fill out the back of PS Form 3849 to let your carrier know when and where to leave the package. - Customer Pickup: Pick up the package at the Post Office location listed on the redelivery notice or send a representative. - Return to Sender by USPS: Return the package to the shipper with the endorsement "Return to Sender." Step 3: Confirm selections for Redelivery. Review and confirm the redelivery selections and accept the Terms and Conditions. Step 4: Sign up for Informed Delivery. Sign up for Informed Delivery notifications, a free feature allowing you to check redelivery status, preview incoming mail, and more. Mail and packages will populate the dashboard in 2 to 5 business days. For more information, contact 800-ASK-USPS (800-275-8777). All cancellations must be submitted before 2 AM CST on the day of redelivery.