Mission Statement The mission of the New Smyrna Beach Police Department is to serve with honor and integrity while protecting safety, quality of life, and public trust in a partnership with our community. Location/Mailing Address 246 Industrial Park AvenueNew Smyrna Beach, FL 32168 Contact Information Lobby: 386-424-2220 Non-Emergency Dispatch: 386-409-8276 Emergency: 911 Lobby Hours Monday-Friday 8:00am-5:00pm excluding official city holidays. Parking Enforcement Lobby Hours Monday-Friday 8:00am-12:00pm and 1:00-4:00pm excluding official city holidays. Follow Us! Facebook: Facebook.com/NSBPolice Instagram: Instagram.com/NSBPolice Twitter: Twitter.com/NSBPolice Click HERE to apply to become a New Smyrna Beach Police Officer! How do I file a police report? Please call 386-424-2000 and speak to a dispatcher 24/7. If you have an emergency, please call 911. Where do I find information about employment with the New Smyrna Beach Police Department? If you are interested in a career at the New Smyrna Beach Police Department, please visit the link below to the Employment Opportunities Page or contact a member of our recruiting staff at 386-402-7785. Where do I pay a parking citation? Parking citations can be paid online on this page or in the lobby of the Police Department (246 Industrial Park Avenue, New Smyrna Beach, FL 32168) Monday-Friday between 8:30am-12pm and 1pm-4pm. Where do I pay a traffic citations? Information on how to pay traffic citations can be found at https://www.clerk.org/traffic.aspx. How can I obtain a copy of a police record? Please direct any records requests to the Records Division at 386-424-2220. How can I report a traffic complaint in my neighborhood? Please call dispatch at 386-424-2000 to report a traffic complaint. How can I get a crime prevention program or other related police presentation for my group? Please call Sgt. Brian Morris at 386-424-2247 What should I do if I call 9-1-1 by mistake? Please do not hang up the phone, instead explain to the operator that you dialed 9111 by mistake. If you do hang up, the dispatcher will call you back and send an officer to respond to your address. If I need the police, but it is not an emergency, what number do I call? Please call the non-emergency dispatch line at 386-424-2000. What are the hours of operation for the New Smyrna Beach Police Department Records Section? Requests for records, report copies, background checks and soliciting permits can be made at the service window in the police department lobby Monday-Friday 8:00am to 5:00pm, excluding official city holidays. How much does it cost to obtain a copy of a New Smyrna Beach Police Department Report? Please see the below document regarding public record fees. https://www.cityofnsb.com/DocumentCenter/View/16314/Public-Record-Fees_2019 Who can obtain a copy of a traffic crash report? Crash reports can be requested through the New Smyrna Beach Police Department via the options listed above or directly through Florida Highway Safety and Motor Vehicles (FLHSMV) at https://www.flhsmv.gov/traffic-crash-reports/ Please see the sworn crash statement form https://www.flhsmv.gov/traffic-crash-reports/ Is fingerprinting available at the New Smyrna Beach Police Department? Yes, please call 386-424-2220 to make an appointment. The fee is $10.00 (cash or check only) and you will need a valid drivers license with your current address on the license. What is the status of my case? Please request a case status update by emailing [email protected] and provide your full name and case number. FDLE Sex Offenders and Predators Search CrimeStoppers of NE Florida NSB Police Foundation