FAMU Outlines IT Services Goals
Information Technology Services (ITS)
Information Technology Services (ITS) Vision To be the leader in innovative technology solutions for academic excellence, student success, and operational effectiveness. Mission Information Technology Services (ITS) is committed to providing quality technology resources, infrastructure, and support that enables student achievement, faculty and staff success, and the overall advancement of Florida Agricultural and Mechanical University. Goals Student Success: Implement and support technology solutions that enhance the student learning experience, foster collaboration, and promote student success. Academic Excellence: Empower faculty with innovative technology tools and resources that facilitate excellence in teaching, research, and scholarly activities. Operational Effectiveness: Streamline administrative processes through efficient technology solutions, ensuring data security, compliance, and effective resource management. Infrastructure Modernization: Modernize and maintain a robust, secure, and scalable technology infrastructure that supports the evolving needs of the University community. Customer Satisfaction: Provide responsive, knowledgeable, and customer-centric IT support services that meet the diverse needs of students, faculty, and staff. Services Network Services Data Security Academic Technology Computer Labs Software Technical Support
