Water Company Complaints Rise Amid Affordability Concerns

Why it matters locally: North Carolina residents, like those nationwide, could experience similar concerns regarding the affordability of water services, potentially leading to increased inquiries to local utility providers or state regulatory bodies.

---

Complaints lodged against water companies with a consumer watchdog have increased. Many of these grievances relate to the affordability of services, as customers reported higher bills. Customers have increasingly contacted the watchdog to express dissatisfaction with their water utility providers. A significant portion of these contacts highlighted concerns over the cost of water services.