Businesses Report Shoplifting Remains Above Pre-Pandemic Levels

Why it matters locally: Across Arizona, businesses in cities like Phoenix and Mesa are likely experiencing similar challenges with increased shoplifting, potentially leading to operational changes such as altered store access and increased security measures.

Shop owners are reporting that theft incidents remain higher than levels recorded before the pandemic. These ongoing challenges have prompted some businesses to implement new security protocols, including locking their doors during normal operating hours. Several business owners have described the operational impacts of these thefts. One store owner explained that they now keep their doors locked even when open, requiring customers to knock for entry. Retailers have also detailed specific incidents. A stationery shop, for example, reported an individual stealing items totaling 1,000 pounds. Separately, a bookshop owner recounted a customer leaving with approximately 300 pounds worth of products. These incidents highlight the persistent issue businesses face regarding shoplifting, influencing daily operations and security practices.