Receive Mail & Packages

Receive Mail & Packages Enter a USPS Tracking® number in the search box to check the status of a package. Going out of town or want to change where your mail is delivered? Learn about all the ways to handle your incoming USPS® mail and packages and choose the best option. Get Informed Delivery Now both business and personal accounts can preview images* of mail and manage incoming packages on one dashboard without entering tracking numbers. From the Informed Delivery® dashboard, you can also sign up for text or email notifications, schedule delivery alerts, request Redelivery, enter USPS Delivery Instructions®, and more. USPS Electronic Signature Online Informed Delivery for personal accounts includes USPS Electronic Signature Online® (USPS eSOL®), a feature that allows you to digitally sign for incoming packages that require a signature including Priority Mail Express®, Signature Confirmation™, and those insured for $500 or more. USPS carriers will leave your packages in your mailbox or at your preferred delivery location if they are too large to fit in your mailbox. *NOTE: Black and white (grayscale) images show the front of the outside of letter-sized envelopes and mailpieces that are processed through USPS® automated equipment. Take Charge of Your Deliveries The Informed Delivery® Mobile app has features designed to enhance your experience. Simple Ways to Manage Your Mail Standard Forward Mail & Change of Address USPS is taking steps to increase security, combat identity theft, and further protect customers' information. When submitting a change of address request online, customers need to opt in to receive a verification code or link on mobile phone OR go to a Post Office location with acceptable photo ID to complete identity verification in person. A $1.25 identity verification fee applies. After approval, customers receive confirmation and instant access to valuable coupons from third-party retailers in the area. Change of address requests last 12 months but can be extended for 6, 12, or 18 more months. Premium Forwarding Mail For those taking a long vacation or out-of-town assignment, Premium Forwarding Service Residential® allows most mail to be sent weekly for a weekly fee. The temporary service is available for periods as short as 2 weeks and up to 1 year. USPS Package Intercept With USPS Package Intercept® service, the sender or authorized representative can redirect domestic packages, letters, and flats with a tracking or extra services barcode as long as items have not yet been delivered or released for delivery. Retail senders can request shipment redirection back to their address or to a Post Office location as Hold For Pickup. Commercial senders through Business Customer Gateway can request redirection to their address, a new delivery address, or to a Post Office location as Hold For Pickup. Reserve a PO Box Reserving a PO Box™ is available to separate home and business mail or keep address private. PO Boxes are available in various costs and sizes. Customers can find one online, complete the application, pay with a credit card, and bring the printed form, emailed receipt, and two IDs to the Post Office. USPS Hold Mail For those going out of town, USPS Hold Mail® service can be submitted online to keep mail safely at the local Post Office until return. Service can be scheduled for a minimum of 3 days and maximum of 30 days in advance or by 2 AM CST (Monday-Saturday) on the start date. USPS now requires account creation or sign-in to verify identity and current address before submitting a new Hold Mail request. Hold For Pickup Whether shipping from a retail store or printing own shipping label with postage, Hold For Pickup allows the recipient to collect a package at the local Post Office. Schedule Redelivery Service If delivery was missed, customers can request redelivery online using the tracking barcode to schedule redelivery on a more convenient day. In select markets, recipients can also schedule redelivery to a USPS® Smart Locker. Tracking number can also be used to schedule redelivery via USPS Tracking®. USPS Delivery Instructions For packages that don't fit in mailbox and when recipient won't be home, USPS Delivery Instructions can be provided online to authorize carrier to leave package in specified location. Customers can request package be left with neighbor or held at Post Office for pickup. For additional postage, packages can be sent to different domestic address. Shipping service can be changed, upgrading to Priority Mail Express® or Priority Mail® service, and insurance and extra services can be added. * Service only available for packages sent domestically. ** Not available for packages sent to APO/FPO/DPO addresses. Other restrictions may apply.