Receive Mail & Packages

Receive Mail & Packages Enter a USPS Tracking number in the search box to check the status of a package. Going out of town or want to change where your mail is delivered? Learn about all the ways to handle your incoming USPS mail and packages and choose the best option. Get Informed Delivery Now both business and personal accounts can preview images of mail and manage incoming packages on one dashboard without entering tracking numbers. From the Informed Delivery dashboard, you can also sign up for text or email notifications, schedule delivery alerts, request Redelivery, enter USPS Delivery Instructions, and more. USPS Electronic Signature Online Informed Delivery for personal accounts includes USPS Electronic Signature Online (USPS eSOL), a feature that allows you to digitally sign for incoming packages that require a signature including Priority Mail Express, Signature Confirmation, and those insured for $500 or more. USPS carriers will leave your packages in your mailbox or at your preferred delivery location if they are too large to fit in your mailbox. Take Charge of Your Deliveries The Informed Delivery Mobile app has features designed to enhance your experience. Simple Ways to Manage Your Mail Standard Forward Mail & Change of Address USPS is taking steps to increase security, combat identity theft, and further protect customers' information. When submitting a change of address request online, customers need to take additional steps to verify identity: Opt in online to receive a verification code or link on mobile phone OR go to a Post Office location with an acceptable photo ID to complete the identity verification process in person. Pay the $1.25 identity verification fee. After the change of address request is approved, customers receive confirmation and instant access to valuable coupons provided by third-party retailers in their area. The change of address request lasts for 12 months, but can be extended for 6, 12, or 18 more months for an additional fee. Premium Forwarding Mail For a weekly fee, customers can have most mail sent to them each week with Premium Forwarding Service Residential. The temporary service is available for periods as short as 2 weeks and up to 1 year. USPS Package Intercept With USPS Package Intercept service, the sender or authorized representative can redirect domestic packages, letters, and flats with a tracking or extra services barcode as long as the items have not yet been delivered or released for delivery. Retail Senders can request to have a shipment redirected back to their address or to a Post Office location as Hold For Pickup. Commercial Senders through Business Customer Gateway can request to have a shipment redirected back to their address, to a new delivery address, or to a Post Office location as Hold For Pickup. Reserve a PO Box Reserving a PO Box is a great way to separate home and business mail or keep address private. PO Boxes are available in a range of costs and sizes. Customers can find one online, complete the application, pay with a credit card, and bring the printed form, emailed receipt, and two IDs to the Post Office. USPS Hold Mail If going out of town for a while, customers can submit a USPS Hold Mail request online and USPS will keep mail safely at the local Post Office until they return. The service can be scheduled for a minimum of 3 days and a maximum of 30 days in advance of the date or by 2 AM CST (Mon.–Sat.) on the start date. USPS now requires creation or sign-in to USPS.com account to verify identity and current address before submitting a new online USPS Hold Mail request. Hold For Pickup Whether shipping from a retail store or printing a shipping label with postage, customers can elect to Hold For Pickup. This allows the recipient to collect a package at the local Post Office. Schedule Redelivery Service If USPS missed the customer when attempting to deliver a package or mail, redelivery can be requested online. Using the tracking barcode, customers can schedule Redelivery on a more convenient day. In select markets, recipients can also schedule Redelivery to a USPS Smart Locker. USPS Delivery Instructions If a package does not fit in the mailbox and the customer won't be home to receive it, USPS Delivery Instructions can be provided online to authorize the carrier to leave it in a specified location. Customers can request that packages be left with a neighbor or held at a Post Office for pickup. For the cost of additional postage, packages can be sent to a different domestic address. Customers can also change shipping service option, upgrading to Priority Mail Express or Priority Mail service, as well as add insurance and extra services. Service is only available for packages sent domestically and not available for packages sent to APO/FPO/DPO addresses.