Lake Wales Enhances Digital Services with New Resident Accounts and Clarified Emergency Contacts

Lake Wales residents can now create personalized accounts on the city's website, a new feature designed to improve digital engagement and access to municipal services. These accounts allow users to manage notification subscriptions and save progress on online forms, streamlining interactions with city hall.

The new digital tools aim to make city services more accessible and efficient for residents. The City of Lake Wales, located at 201 W Central Avenue, Lake Wales, FL 33853, continues to expand its online offerings.

In addition to the new account features, the city has clarified contact information for after-hours emergencies. For water and sewer issues outside of regular business hours, residents should call 863-632-2349. For emergencies related to streets and parks, the after-hours contact number is 863-978-7468. These dedicated lines ensure residents can reach appropriate personnel quickly during critical situations.

The City of Lake Wales is also working to ensure its digital content meets or exceeds WCAG 2.0 Level AA accessibility standards. This ongoing effort aims to make the city's website and online resources usable for all residents, including those with disabilities.

Currently, the website's search autocomplete feature is experiencing technical issues. City staff are working to resolve this problem, and residents may need to manually type out search queries in the interim.

Residents interested in utilizing the new digital account features can visit the City of Lake Wales website to register. For any after-hours emergencies, the dedicated phone lines remain available.