Receive Mail & Packages | USPS

Receive Mail & Packages | USPS Enter a USPS Tracking® number in the search box to check the status of a package. Track Your Package Enter up to 35 Tracking Numbers Going out of town or want to change where your mail is delivered? Learn about all the ways to handle your incoming USPS® mail and packages and choose the best option. Get Informed Delivery Now both business and personal accounts can preview images of mail and manage incoming packages on one dashboard without entering tracking numbers. From the Informed Delivery® dashboard, you can also sign up for text or email notifications, schedule delivery alerts, request Redelivery, enter USPS Delivery Instructions®, and more. USPS Electronic Signature Online Informed Delivery for personal accounts includes USPS Electronic Signature Online® (USPS eSOL®), a feature that allows you to digitally sign for incoming packages that require a signature including Priority Mail Express®, Signature Confirmation™, and those insured for $500 or more. USPS carriers will leave your packages in your mailbox or at your preferred delivery location if they are too large to fit in your mailbox. Get Started with Informed Delivery Note: Black and white (grayscale) images show the front of the outside of letter-sized envelopes and mailpieces that are processed through USPS® automated equipment. Take Charge of Your Deliveries The Informed Delivery® Mobile app has features designed to enhance your experience. Download the app today. Simple Ways to Manage Your Mail Standard Forward Mail & Change of Address USPS is taking steps to increase security, combat identity theft, and further protect customers' information. When submitting a change of address request online, customers need to take additional steps to verify identity: - Opt in online to receive a verification code or link on mobile phone OR go to a Post Office location with an acceptable photo ID to complete the identity verification process in person. - Pay the $1.25 identity verification fee. After change of address request is approved, customers get confirmation and instant access to valuable coupons provided by third-party retailers in their area. Change of address request lasts for 12 months, but can be extended for 6, 12, or 18 more months. Premium Forwarding Mail For a weekly fee, customers can have most mail sent each week with Premium Forwarding Service Residential® for long vacations or out-of-town assignments. Temporary service is available for periods as short as 2 weeks and up to 1 year. USPS Package Intercept With USPS Package Intercept® service, the sender (or authorized representative) can redirect domestic packages, letters, and flats with a tracking or extra services barcode as long as items have not yet been delivered or released for delivery. Retail senders can request shipment redirection back to address or to Post Office location as Hold For Pickup. Commercial senders through Business Customer Gateway can request redirection to address, new delivery address, or Post Office location as Hold For Pickup. Reserve a PO Box Reserving a PO Box™ is available to separate home and business mail or keep address private. PO Boxes are available in a range of costs and sizes. Find one online, complete application, pay with credit card, and bring printed form, emailed receipt, and two IDs to Post Office. USPS Hold Mail For out-of-town trips, customers can submit USPS Hold Mail® request online and mail will be kept safely at local Post Office until return. Service can be scheduled for minimum of 3 days and maximum of 30 days in advance of date or by 2 AM CST (Mon.–Sat.) on start date. USPS now requires customers to create or sign in to USPS.com account to verify identity and current address before submitting new Hold Mail request. Hold For Pickup Whether shipping from retail store or printing own shipping label with postage, customers can elect Hold For Pickup. This allows recipient to collect package at local Post Office. Schedule Redelivery Service If package or mail delivery was missed, customers can request redelivery online using tracking barcode and schedule on more convenient day. In select markets, recipients can schedule Redelivery to USPS® Smart Locker. Tracking number can be used to schedule Redelivery via USPS Tracking®. USPS Delivery Instructions If package doesn't fit in mailbox and customer won't be home to receive it, USPS Delivery Instructions can be provided online and carrier authorized to leave in specified location. Customers can request package be left with neighbor or held at Post Office for pickup. For additional postage cost, package can be sent to different domestic address. Customers can also change shipping service option, upgrading to Priority Mail Express® service or Priority Mail® service, as well as add insurance and extra services. Note: Service only available for packages sent domestically. Not available for packages sent to APO/FPO/DPO addresses. Other restrictions may apply.