Wellington Residents Receive New Wireless Smart Water Meters for Improved Utility Service

The Village of Wellington launched a new Water Meter Replacement Program, a long-term initiative to modernize the community's water utility infrastructure. This program involves replacing existing residential meters with new wireless smart meters, aiming to enhance customer service through advanced metering technology.

This upgrade matters to residents because the new technology will improve billing accuracy and support enhanced customer service notifications. It also eliminates the need for weekly drive-by meter readings, which reduces vehicle usage and supports Wellington's sustainability efforts. There is no direct charge to customers for the meter replacement.

The program began in June 2026 and is expected to continue over the next 12 to 18 months. Envocore, the Village's authorized contractor, handles the installations. Technicians from Envocore are identifiable by their uniforms, marked vehicles, and valid photo identification. Residents will receive notification by mail and a pre-installation door hanger before work begins in their area.

During installation, residents may experience a brief water service interruption, lasting approximately 15 to 30 minutes. After service restoration, residents should run a bathtub faucet or outdoor spigot for two to three minutes to remove any air from the water lines. The Village also asks residents to clear any vegetation, plants, or landscaping that may obstruct meter boxes to ensure efficient access for the installation teams.