Columbus Day News

Now Hiring: Customer Service Representative Are you looking for a rewarding career opportunity with a dynamic and supportive team? Jane Freilich - State Farm Insurance Agent is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, handling inquiries, and supporting the agency's operations. Responsibilities: Provide prompt and courteous service to customers via phone, email, and in-person Assist customers with policy inquiries, changes, and billing questions Process policy applications and renewals Maintain accurate customer records Identify and resolve customer issues in a timely manner Support the agency's marketing and sales efforts Qualifications: High school diploma or equivalent required Prior customer service experience preferred Excellent communication and interpersonal skills Ability to multitask and prioritize tasks effectively Proficiency in computer skills Insurance industry experience is a plus, but not required Benefits: Competitive salary Paid time off Health insurance Retirement plan Professional development opportunities How to Apply: If you are a motivated and customer-focused individual with a passion for helping others, we encourage you to apply! Please submit your resume and cover letter for consideration. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.