Utilities Customer Service Survey Oviedo Utility Customer Service Survey - If you are a new or existing utility customer, we'd love to hear from you! If you are a utility customer, we would love your feedback. Please take a few moments to complete a survey to let our customer service representatives know how we are doing. Fill out the survey here Thank you for taking the time to fill out our survey. We do provide hard-copy surveys at our Utility Department located at 320 Alexandria Blvd. Please feel free to remain anonymous or provide any information if you'd like to be contacted. Please scroll down to access online applications Responsibilities The primary responsibility of this division is to process the water and sewer bills, maintain the customer service information database where billing information is housed, and provide customer service for water, sewer and garbage-related services for City residents and businesses. From this page, you can find information about water and sewer service, curbside (garbage) information, and other pertinent information relating to these City services. Email Notification Available No more bills lost in the mail or delivered to the wrong address. Please contact customer services to have your account set up for E-Notification. Call us at 407-971-5535 or you can Email Customer Care of Oviedo. Garbage Garbage services are provided by Waste Pro. Regular garbage, recycling and yard waste pickup are provided. Garbage day pick-up schedules are available by calling 407-971-5535. Special garbage pick-up requests can be made directly to Waste Pro at 407-774-0800. If you have a complaint regarding garbage pick-up, please call Waste Pro directly at 407-774-0800. Recycle Bins Recycle bins are provided upon opening your utility account and Waste Pro will deliver the bins directly to your home. Customer Service Survey How are we doing? Let us know by filling out the online CUSTOMER SERVICE SURVEY. We'd love your feedback. FORMS FOR SERVICE Application Agreement for Utility Service (Residential) Application Agreement for Utility Service (Commercial) Automated Bill Pay Information and Request Buyers Affidavit (PDF) - Notary required Sellers Affidavit (PDF) - Notary required Hydrant Meter Agreement Jumper Meter Agreement Premise Visit Fee Reclaimed Water Application Service Disconnection - Commercial Service Disconnection - Property Management Service Disconnection - Renter Service Disconnection - Homeowner (PDF) - Notary Required Water Adjustment Request TO REQUEST AN APPLICATION OR FORM PLEASE CONTACT THE CITY OF OVIEDO AT 407-971-5550 OR [email protected] Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to the City of Oviedo. Instead contact the City of Oviedo by phone or in writing.