Both Parents & Children will require a ticket Children under 12 months old will not require a ticket for entry but will be required to sit on the lap of a parent or guardian. We accept government issued companion cards for carers complimentary tickets. Please call the Hard Rock Live Orlando Box Office at (407)351-5483 for more information. Hard Rock Live Orlando is located at Universal Orlando's CityWalk Additional Parking Fees Apply Venue Doors: 2pm Show Start: 3pm NO BACKPACKS, EXTENDED LENS CAMERAS, VIDEO CAMERAS, IPADS ALLOWED INSIDE OF VENUE