The $21 ticket is for 1 adult attendee. The $12 ticket is for 1 youth attendee. Guests can arrive to explore the collection anytime between 10am - 1pm. Both floors of the museum and the gift shop will be open to the public. It typically takes guests one hour to browse the entire collection. Several highly knowledgeable docents will be on hand to answer questions about artifacts, memorabilia and Roberto's life and legacy. Parking for the museum is free and located next to the building. Please do not arrive until doors open at 10am. There are no refunds for missed tours. Feel free to browse the online store virtually prior to your arrival. Choose local pickup as the shipping option at checkout and we'll have your order ready for you to pick up during your tour.