No Resale Over Face Value: Jacob Collier is using Ticketmaster's Face Value Exchange to help fans get tickets at the original price. Tickets will be non-transferable and can only be resold on Ticketmaster at face value. States Blocking Artist Resale Terms: New York, Illinois, Colorado, Virginia, Utah and Connecticut have state laws that prevent resale restrictions. In those states, Ticketmaster will still honor Jacob Collier's terms by keeping resale prices at face value on its site.