Receive Mail & Packages

Receive Mail & Packages Enter a USPS Tracking® number in the search box to check the status of a package. Track Your Package - Enter up to 35 Tracking Numbers Going out of town or want to change where your mail is delivered? Learn about all the ways to handle your incoming USPS® mail and packages and choose the best option. Get Informed Delivery Now both business and personal accounts can preview images of mail and manage incoming packages on one dashboard without entering tracking numbers. From the Informed Delivery® dashboard, you can also sign up for text or email notifications, schedule delivery alerts, request Redelivery, enter USPS Delivery Instructions®, and more. USPS Electronic Signature Online Informed Delivery for personal accounts includes USPS Electronic Signature Online® (USPS eSOL®), a feature that allows you to digitally sign for incoming packages that require a signature including Priority Mail Express®, Signature Confirmation™, and those insured for $500 or more. USPS carriers will leave your packages in your mailbox or at your preferred delivery location if they are too large to fit in your mailbox. Note: Black and white (grayscale) images show the front of the outside of letter-sized envelopes and mailpieces that are processed through USPS® automated equipment. Take Charge of Your Deliveries The Informed Delivery® Mobile app has features designed to enhance your experience. Simple Ways to Manage Your Mail Standard Forward Mail & Change of Address USPS is taking steps to increase security, combat identity theft, and further protect customers' information. When submitting a change of address request online, additional steps are required to verify identity: Opt in online to receive a verification code or link on mobile phone OR go to a Post Office location with acceptable photo ID to complete identity verification in person. Pay the $1.25 identity verification fee. After change of address request is approved, customers receive confirmation and instant access to coupons from third-party retailers in the area. Change of address requests last 12 months but can be extended for 6, 12, or 18 additional months. Premium Forwarding Mail For those taking a long vacation or out-of-town assignment, Premium Forwarding Service Residential® allows most mail to be sent weekly for a weekly fee. The temporary service is available for periods as short as 2 weeks and up to 1 year. USPS Package Intercept With USPS Package Intercept® service, the sender or authorized representative can redirect domestic packages, letters, and flats with tracking or extra services barcode as long as items have not yet been delivered or released for delivery. Retail Senders can request shipment redirection back to their address or to a Post Office location as Hold For Pickup. Commercial Senders through Business Customer Gateway can request shipment redirection to an address, new delivery address, or Post Office location as Hold For Pickup. Reserve a PO Box Reserving a PO Box™ allows separation of home and business mail or keeping address private. PO Boxes are available in a range of costs and sizes. Reserve online, complete application, pay with credit card, and bring printed form, emailed receipt, and two IDs to Post Office. USPS Hold Mail When going out of town, submit a USPS Hold Mail® request online and mail will be kept safely at local Post Office until return. Service can be scheduled for a minimum of 3 days and maximum of 30 days in advance or by 2 AM CST (Monday-Saturday) on start date. USPS requires account creation or sign-in to verify identity and current address before submitting new Hold Mail request. Hold For Pickup Whether shipping from retail store or printing own shipping label with postage, Hold For Pickup can be elected, allowing recipient to collect package at local Post Office. Schedule Redelivery Service If delivery was missed, redelivery can be requested online using tracking barcode and scheduling on a convenient day. In select markets, recipients can schedule Redelivery to USPS® Smart Locker. Redelivery can also be scheduled via USPS Tracking® if tracking number is available. USPS Delivery Instructions If package does not fit in mailbox and recipient won't be home, USPS Delivery Instructions can be provided online to authorize carrier to leave in specified location. Package can be requested to be left with neighbor or held at Post Office for pickup. For additional postage cost, package can be sent to different domestic address. Shipping service option can be changed, upgrading to Priority Mail Express® or Priority Mail® service, or adding insurance and extra services. Service available only for domestically sent packages and not available for APO/FPO/DPO addresses with other restrictions may applying.