Receive Mail & Packages

Receive Mail & Packages Enter a USPS Tracking® number in the search box to check the status of a package. Going out of town or want to change where your mail is delivered? Learn about all the ways to handle your incoming USPS® mail and packages and choose the best option. Get Informed Delivery Now both business and personal accounts can preview images of mail and manage incoming packages on one dashboard without entering tracking numbers. From the Informed Delivery® dashboard, you can also sign up for text or email notifications, schedule delivery alerts, request Redelivery, enter USPS Delivery Instructions®, and more. USPS Electronic Signature Online Informed Delivery for personal accounts includes USPS Electronic Signature Online® (USPS eSOL®), a feature that allows you to digitally sign for incoming packages that require a signature including Priority Mail Express®, Signature Confirmation™, and those insured for $500 or more. USPS carriers will leave your packages in your mailbox or at your preferred delivery location if they are too large to fit in your mailbox. Note: Black and white (grayscale) images show the front of the outside of letter-sized envelopes and mailpieces that are processed through USPS® automated equipment. Take Charge of Your Deliveries The Informed Delivery® Mobile app has features designed to enhance your experience. Simple Ways to Manage Your Mail Standard Forward Mail & Change of Address USPS is taking steps to increase security, combat identity theft, and further protect customers' information. When submitting a change of address request online, customers need to take additional steps to verify identity: Opt in online to receive a verification code or link on mobile phone OR go to a Post Office location with acceptable photo ID to complete identity verification in person. Pay the $1.25 identity verification fee. After approval, customers receive confirmation and instant access to valuable coupons from third-party retailers. Change of address requests last 12 months but can be extended for 6, 12, or 18 more months. Premium Forwarding Mail For a weekly fee, customers can have most mail sent weekly with Premium Forwarding Service Residential®. The temporary service is available for periods as short as 2 weeks and up to 1 year. USPS Package Intercept With USPS Package Intercept® service, the sender (or authorized representative) can redirect domestic packages, letters, and flats with a tracking or extra services barcode as long as items have not yet been delivered or released for delivery. Retail Senders can request shipment redirection back to their address or to a Post Office location as Hold For Pickup. Commercial Senders through Business Customer Gateway can request shipment redirection to their address, new delivery address, or Post Office location as Hold For Pickup. Reserve a PO Box Customers wanting to separate home and business mail or keep their address private can reserve a PO Box™. PO Boxes are available in a range of costs and sizes. Customers can find one online, complete the application, pay with credit card, and bring the printed form, emailed receipt, and two IDs to the Post Office. USPS Hold Mail Customers going out of town can submit a USPS Hold Mail® request online and mail will be kept safely at the local Post Office until return. Service can be scheduled for a minimum of 3 days and maximum of 30 days in advance or by 2 AM CST (Monday-Saturday) on start date. USPS requires customers to create or sign in to USPS.com account to verify identity and current address before submitting new Hold Mail requests. Hold For Pickup Whether shipping from a retail store or printing custom shipping labels, customers can elect Hold For Pickup, allowing recipients to collect packages at local Post Office. Schedule Redelivery Service If delivery is missed, customers can request redelivery online using tracking barcode and schedule for more convenient day. In select markets, recipients can schedule Redelivery to USPS® Smart Locker. Tracking number can be used to schedule Redelivery via USPS Tracking®. USPS Delivery Instructions If packages don't fit in mailbox and customer won't be home, USPS Delivery Instructions can be provided online authorizing carrier to leave in specified location. Customers can request package be left with neighbor or held at Post Office for pickup. For additional postage cost, packages can be sent to different domestic address. Customers can change shipping service option, upgrading to Priority Mail Express® or Priority Mail® service, add insurance and extra services. Service only available for domestically sent packages and not available for APO/FPO/DPO addresses with other restrictions possible.