FAQs

Do you require event insurance? Insurance requirements must be met for all hired professional services (i.e. DJ, Decorator, Planner, Etc.) and all business, organization, or LLC events.

Do you require event insurance? Insurance requirements must be met for all hired professional services (i.e. DJ, Decorator, Planner, Etc.) and all business, organization, or LLC events. Which methods of payments are accepted? We accept various methods of payment including credit cards, debit cards, online payments and cash. Is there a damage deposit / security deposit? Yes, a damage deposit is required and will be included in your total cost. The amount of the deposit depends on the chosen room. It will be refunded within 6 weeks after the event. Will there be other events on the same day as mine? Yes, we reserves the right to book events on the same day. How much is it to book? Our room rates differ based on the day of the week, time, and number of guests. You can view our pricing on our website under the Venue tab. Simply select the desired room for reservation to see the pricing breakdown. Please note that pricing may vary depending on the guest count. Can I store my food in a freezer/fridge? The service corridor and kitchen facilities are restricted areas including refrigerators and equipment are available ONLY to the approved caterers. Do you offer decorating services? The Center at Deltona offers linens, napkins, runners, china and more! Contact us for a package options. Are there any restrictions on decorations? Reasonable decorations are allowed at The Center at Deltona but require approval from management at least 14 days prior to the rental period. Please refrain from using tape, tacks, nails, staples, or similar items to attach decorations. Glitter, confetti, candles, and open flames are not permitted in event areas. Flower petals may be used but must be promptly cleaned up by the renter or an authorized attendee. Can we decorate early? Yes, we provide free decorating time prior to the start of your rental. The duration of this time depends on the size of the rented room. If additional time is required, it must be purchased separately. Will I receive a refund if we leave early? No, once you have contracted for a specific duration of hours, that time is reserved exclusively for your party. Please plan your schedule accordingly. Do you offer discounts? Currently, we do not provide discounts. However, we offer a range of affordable room rates that can accommodate your budget. Can I cook, serve and bring in my own food? The Center at Deltona does not permit outside food that has been prepared at home to be brought into the facility. How late can I stay in the building? Events must conclude by 10 pm from Sunday to Thursday, and by 11 pm on Friday, Saturday, and Sunday. This means that all guests must exit the premises by the specified time. Please inform your vendors that music and the bar will close 30 minutes prior to closing, allowing sufficient time for cleanup and removal. Is alcohol permitted in TCAD? All bars and alcohol must be scheduled through the Center at Deltona. No outside alcohol is permitted, and anyone found bringing alcohol onto the premises will be asked to leave. Can you pencil me in for a rental date with no money down? Your requested date can be held for up to seven days. The Center requires a signed contract and deposit within that time to secure the date. If no action is taken, the date will be released without notification from our office. When do you take tours? We schedule tours Monday through Friday from 9:30 am to 4 pm, and on Saturdays from 9:30 am to 12 pm. Please call 386-878-8875 to set up an appointment and ensure availability. What is the process for booking an event at The Center at Deltona (TCAD)? Rentals are on a first-come, first-serve basis. After signing the contract and paying 50% of the rental fee, the date will be confirmed. The remaining balance is due 30 days before your event. When are your office hours? Our office is open Monday through Friday from 9 AM to 5 PM, and on Saturdays from 9 AM to 1 PM. Can I use my own caterers (includes only hot or cold meals and nonalcoholic beverages)? The Center at Deltona allows for you to have you own caterer or food drop off in the following rooms:Activity Room (s), Great Hall, Conference Room, Meeting Room. We have a list of preferred vendors for you to select from for the following rooms:Ballroom (s).