Welcome to the Bay County Emergency Services website! We are honored that you have taken the time to learn more about our department and the dedicated professionals who serve this community. Our department is comprised of more than 250 committed men and women who stand ready to respond to the needs of Bay County. Our team includes Firefighters, Paramedics, EMTs, 911 Communicators, Emergency Management professionals, and administrative support personnel. Each member of our team is highly trained and dedicated to placing your needs above their own. Bay County Emergency Services is responsible for four key areas: Fire Suppression and Prevention, Emergency Medical Services, 911 Communications, and Emergency Management. Each of these areas plays a critical role in keeping our community safe and prepared for any emergency. Our work is guided by our core values of Integrity, Compassion, Commitment, and Professionalism: Integrity: Our commitment to the community is evident in our unwavering dedication to honesty, accountability, and service. We take our responsibility to the citizens of Bay County seriously and strive to earn your trust every day. Compassion: With over 100 calls for service each day, we understand the importance of responding swiftly and with empathy. Our goal is to lessen the suffering and losses experienced during emergencies. Commitment: We are dedicated to staying at the forefront of technology, techniques, and equipment. By continually training and adapting, we ensure that our services remain cost-effective and of the highest quality for the residents and visitors of Bay County. Professionalism: Our team is committed to serving the community with respect, teamwork, effective communication, critical thinking, and unwavering ethics. We are here to assist you in your time of need. The safety and well-being of our community are our top priorities. Together, we will ensure we are always prepared to meet the challenges that lie ahead. Thank you for your continued support and trust in Bay County Emergency Services. Fire-Rescue Fire Suppression Emergency Pre-Hospital Treatment & Transport of the Sick & Injured Surf Rescue Fire Prevention & Inspection Injury Prevention Education HAZMAT Response 911 Emergency Communications Primary Public Safety Answering Point (PSAP) 911 call intake for Law Enforcement, Fire & Medical Emergencies Fire/Rescue Dispatching for All County Agencies Emergency Management Emergency Management is responsible: Disaster Mitigation Prevention Protection Response Recovery