Receive Mail & Packages | USPS

Receive Mail & Packages | USPS Enter a USPS Tracking® number in the search box to check the status of a package. Going out of town or want to change where your mail is delivered? Learn about all the ways to handle your incoming USPS® mail and packages and choose the best option. Get Informed Delivery Now both business and personal accounts can preview images of mail and manage incoming packages on one dashboard without entering tracking numbers. From the Informed Delivery® dashboard, you can also sign up for text or email notifications, schedule delivery alerts, request Redelivery, enter USPS Delivery Instructions®, and more. USPS Electronic Signature Online Informed Delivery for personal accounts includes USPS Electronic Signature Online® (USPS eSOL®), a feature that allows you to digitally sign for incoming packages that require a signature including Priority Mail Express®, Signature Confirmation™, and those insured for $500 or more. USPS carriers will leave your packages in your mailbox or at your preferred delivery location if they are too large to fit in your mailbox. Take Charge of Your Deliveries The Informed Delivery® Mobile app has features designed to enhance your experience. Simple Ways to Manage Your Mail Standard Forward Mail & Change of Address USPS is taking steps to increase security, combat identity theft, and further protect customers' information. When submitting a change of address request online, customers need to take additional steps to verify identity: Opt in online to receive a verification code or link on mobile phone OR go to a Post Office location with an acceptable photo ID to complete the identity verification process in person. Pay the $1.25 identity verification fee. After approval, customers get confirmation and instant access to valuable coupons provided by third-party retailers in the area. Change of address requests last for 12 months but can be extended for 6, 12, or 18 more months. Premium Forwarding Mail For a weekly fee, customers can have most mail sent to them each week with Premium Forwarding Service Residential® for long vacations or out-of-town assignments. The temporary service is available for periods as short as 2 weeks and up to 1 year. USPS Package Intercept With USPS Package Intercept® service, the sender (or authorized representative) can redirect domestic packages, letters, and flats with a tracking or extra services barcode as long as the items have not yet been delivered or released for delivery. Retail Senders can request shipment redirection back to their address or to a Post Office location as Hold For Pickup. Commercial Senders can request redirection through Business Customer Gateway to their address, a new delivery address, or to a Post Office location as Hold For Pickup. Reserve a PO Box Reserving a PO Box is a way to separate home and business mail or keep address private. PO Boxes are available in a range of costs and sizes. Customers can find one online, complete the application, pay with a credit card, and bring the printed form, emailed receipt, and two IDs to the Post Office. USPS Hold Mail If going out of town for a while, customers can submit a USPS Hold Mail® request online and mail will be kept safely at the local Post Office until return. Service can be scheduled for a minimum of 3 days and a maximum of 30 days in advance or by 2 AM CST (Mon.–Sat.) on the start date. USPS requires customers to create or sign in to USPS.com account to verify identity and current address before submitting a new online USPS Hold Mail request. Hold For Pickup Whether shipping from a retail store or printing own shipping label with postage, customers can elect to Hold For Pickup. Hold For Pickup allows the recipient to collect a package at the local Post Office. Schedule Redelivery Service If USPS missed when attempting to deliver a package or mail, customers can get it redelivered by making a request online using the tracking barcode. Redelivery can be scheduled on a more convenient day. In select markets, recipients can also schedule Redelivery to a USPS® Smart Locker. USPS Delivery Instructions If a package does not fit in mailbox and customer won't be home to receive it, USPS Delivery Instructions can be provided online to authorize carrier to leave it in a specified location. Customers can request that packages be left with a neighbor or held at a Post Office for pickup. For the cost of additional postage, packages can be sent to a different domestic address. Shipping service options can be changed, upgrading to Priority Mail Express® service or Priority Mail® service, as well as adding insurance and extra services. Service is only available for packages sent domestically and not available for packages sent to APO/FPO/DPO addresses.