7-Eleven Pilots AI Chatbot for Store Support
7-Eleven, Inc. Pilots GenAI-Powered Chatbot for Store Support
7-Eleven, Inc. Pilots GenAI-Powered Chatbot for Store Support Newsroom•May 16, 2024 7-Eleven, Inc. is piloting a generative AI-powered chatbot, “Eli,” to provide store support and answer store personnel’s questions on operations, policies and procedures. The chatbot leverages generative AI to provide accurate and comprehensive information, improving store efficiency and response times.
